🎁 Register today to win an exclusive gift valued at $900 | FREE LIVE PANEL — August 26, 2026 at 8:00 PM EDT | Limited seats · Replay sent to all registrants | Wellbeing infrastructure · Retention · System change | 🎁 Register today to win an exclusive gift valued at $900 | FREE LIVE PANEL — August 26, 2026 at 8:00 PM EDT | Limited seats · Replay sent to all registrants | Wellbeing infrastructure · Retention · System change |
Veterinary Business Institute
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Date
August 26, 2026
Time
8:00 PM EDT
Format
Live Zoom Panel

The Wellbeing Gap: Why "Normal Mental Health, Poor Wellbeing" Is the Retention Crisis Nobody Names

The Merck Wellbeing Study IV found that veterinary teams report normal mental health but poor wellbeing — they're more exhausted, less fulfilled, and quietly leaving. This panel moves past "self-care" to system change: the owner-led shifts that move retention numbers within two quarters, not two years.

Dr. Pat White
Pat White, DVM, MS, DACVD, CPC
Culture Strategist & Veterinary Leadership Coach
Steven L. May
Steven L. May, CVJ, VRCE
Veterinary & Human Healthcare Consultant · SLM
Mary LeMay
Mary LeMay
Founder & Consultant · LeMay Veterinary Consulting
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Exclusive gift valued at $900 — every registrant who attends live is automatically entered to win!
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Live Q&A Replay Included Practical Scripts
Key Discussion Topics

What We'll Cover

Practical, implementable strategies you can use in your practice the very next day.

1
The Merck Wellbeing Study IV finding that flipped the narrative — vets aren't more mentally ill than the public, they're more exhausted and quietly leaving
2
61% exhaustion vs 32% in the general population — what's actually broken about the workday, not the worker
3
The 69% tech-burnout number — why losing your CrVT bench costs you 2–3× more than losing an associate, and nobody is tracking it
4
Practical wellbeing infrastructure — scheduling autonomy, scope-of-practice clarity, debrief protocols, EAPs that actually get used, and 4-day-week experiments
5
From "self-care" to system change — the owner-led shifts that move retention numbers within two quarters, not two years
About This Session

From "self-care" — to system change

Join the Veterinary Business Institute for a candid panel that reframes the wellbeing conversation in veterinary medicine. The Merck Wellbeing Study IV found that veterinary teams report normal mental health but poor wellbeing — they're more exhausted, less fulfilled, and quietly leaving.

This panel moves past "self-care" to system change: the owner-led shifts in scheduling, scope, and team support that move retention numbers within two quarters, not two years — and why the cost of losing a credentialed tech is 2–3× higher than most practices realise.

This Panel Is For You If...

  • You own, lead, or manage a veterinary practice
  • Your team is exhausted, even when nobody's "burned out"
  • You've lost credentialed techs and never priced the damage
  • "Self-care" programs aren't moving the retention needle
  • You want system-level shifts you can ship this quarter
Meet Your Panelists

Learn From The Best

Dr. Pat White
Pat White, DVM, MS, DACVD, CPC
Culture Strategist & Veterinary Leadership Coach
Dr. Pat White is a board-certified veterinary dermatologist with more than 30 years in specialty practice at the Atlanta Veterinary Skin & Allergy Clinic. Following her clinical career she became a Certified Professional Coach and now works as a culture strategist and veterinary leadership coach. A TEDx speaker, she helps veterinary professionals build boundaries, real support systems, and sustainable performance — bringing authenticity to conversations about wellbeing and retention in the profession.
Steven L. May
Steven L. May, CVJ, VRCE
Veterinary & Human Healthcare Consultant · SLM
Steven L. May is a Certified Veterinary Journalist and healthcare consultant with over 49 years in the veterinary, pet, and human-health industries. He previously led marketing for Antech Diagnostics' $425M veterinary diagnostics division across North America and served as President & CEO of Main Street Publishing Group. His work spans strategic marketing, branding, publishing, and public relations for veterinary and human-healthcare providers.
Mary LeMay
Mary LeMay, NBC-HWC, FFCP, CVBL
Founder & Consultant · LeMay Veterinary Consulting
Mary LeMay is an operational strategist, leadership consultant, and National Board-Certified Health & Wellness Coach with over a decade of hands-on experience inside veterinary practices. As founder of LeMay Veterinary Consulting and former co-founder of Veterinary Solutions Services, she specializes in moving past "quick fixes" to build scalable, sustainable systems. By merging deep clinical-operations expertise with a people-first coaching methodology, she helps practices strengthen leadership, optimize financial performance, and cultivate resilient team cultures.

Ready to Move Retention — In Two Quarters?

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